Miscommunication? Belief Language May Be To Blame

  • Behaviors are what a person is doing
  • Behaviors can be observed, heard or experienced
  • Behaviors can be measured
  • Beliefs describe a person’s internal judgments about another
  • Beliefs are not behaviors
  • Beliefs are not directly visible or measurable

Then Why Didn’t You Say So?

With Belief Language, Only the Speaker Knows What the Word Means

There is Usually a Behavior Language Underneath the Belief

Let’s take a look at common belief and behavior words.

Why is this so important?

What Does That Look Like?

Be Mindful of Your Language to Instigate Change

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Center For Human Capital Innovation

Center For Human Capital Innovation

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CHCI believes that the skills, capabilities, and well-being of employees are the most integral parts of any organization’s path to long-term success.