Miscommunication? Belief Language May Be To Blame

  • Behaviors are what a person is doing
  • Behaviors can be observed, heard or experienced
  • Behaviors can be measured
  • Beliefs describe a person’s internal judgments about another
  • Beliefs are not behaviors
  • Beliefs are not directly visible or measurable

Then Why Didn’t You Say So?

With Belief Language, Only the Speaker Knows What the Word Means

There is Usually a Behavior Language Underneath the Belief

Let’s take a look at common belief and behavior words.

Why is this so important?

What Does That Look Like?

Be Mindful of Your Language to Instigate Change



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Center For Human Capital Innovation

Center For Human Capital Innovation


CHCI believes that the skills, capabilities, and well-being of employees are the most integral parts of any organization’s path to long-term success.